FTL Finance
  • 14-Feb-2018 to 15-Apr-2018 (CST)
  • Customer Service
  • St Charles, MO, USA
  • Hourly
  • Part Time

Do you need flexibility in your career, but crave a professional work environment?  At FTL Finance, we have a newly created position for a customer-centric Collections Representative.  Don't worry, this is not a hard-core, strong-arm collections environment.  This person will focus primarily on the 0-30 accounts and the calls are treated more like "reminder calls".  In fact, no collections experience necessary - a background in Customer Service would be very relatable.  As a part-time employee, we can be flexible to work with your schedule.

The Collections Representative is responsible for all phases of the collections process.

  • Manage unpaid accounts to ensure timely collection by working directly with customers as well as all levels of the organization and outside collection agencies.
  • Follow all required compliance regulations and system procedures.
  • Provide excellent customer service while resolving issues.
  • Initiate and help drive process improvements to the collections process.

We would like someone that can work 4-8 pm Monday-Thursday and at least one weekend day per week (rotating Saturday or Sunday, 10-2. In this position we will require the new employee to work from the office for awhile, but eventually (with trust) will have flexibility to work from home.

FTL Finance
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